The short version
- We use your CV and answers only to write your skills translation and, if you book one, your session.
- We never sell your data or share it with employers.
- We only use your story, anonymised, if you say yes.
- You can ask us to delete everything at any time: hello@bragd.ai.
1. Who we are
Bragd ("we", "us") is based in the UK. We are the controller of the personal data described in this policy.
For any privacy question or request, email hello@bragd.ai.
2. What we collect
- Contact details: your name and email address.
- Your CV and anything else you upload.
- Your answers to our prompts and follow-up questions about your work, life outside work and home. These may touch on sensitive topics such as health, caring responsibilities or family circumstances, but only if you choose to share them.
- Session and payment details if you book the paid session. Card payments are handled by our payment provider; we don't see or store your full card number.
- Messages you send us.
3. How we use it, and why we're allowed to
| What we do | Lawful basis |
|---|---|
| Write your skills translation, CV lines and role suggestions | Contract: it's the service you asked for |
| Run and take payment for the optional paid session | Contract |
| Reply to your messages and send updates about your request | Legitimate interests |
| Process any sensitive details you choose to share | Your explicit consent, which you can withdraw at any time |
| Use your story, anonymised, as an example or testimonial | Your consent, only if you say yes |
| Keep financial records | Legal obligation |
We don't use your data for automated decisions that have legal or similarly significant effects on you. AI tools help us prepare your translation, and a real person reviews everything before it reaches you.
4. Who we share it with
We never sell your data and never share it with employers or recruiters. We use a small number of trusted service providers who process data on our behalf, under contracts that require them to keep it secure:
- Tally, to collect your form answers and uploads.
- AI model providers, to help draft your translation. We use providers that don't train their models on your data.
- Email and file storage providers, to communicate with you and store your documents.
- A payment provider, if you book the paid session.
We may also share data if the law requires it.
5. International transfers
Some of our providers store or process data outside the UK. Where they do, we rely on UK adequacy regulations or the UK International Data Transfer Agreement (or equivalent safeguards) to protect your data.
6. How long we keep it
We keep your CV and answers for up to 12 months after we deliver your translation, so you can come back with questions, then delete them. Payment records are kept for 6 years, as required by UK tax law. You can ask us to delete your data sooner at any time.
7. Your rights
Under UK data protection law you can:
- ask for a copy of the data we hold about you
- ask us to correct or delete it
- ask us to restrict or stop using it, or object to how we use it
- ask for your data in a portable format
- withdraw consent at any time, where we rely on it
Email hello@bragd.ai and we'll respond within one month. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk, though we'd appreciate the chance to put it right first.
8. Cookies
This website doesn't set cookies or use analytics trackers. It loads fonts from Google Fonts, which means your browser shares your IP address with Google when you visit. Our Tally form may use its own cookies; see Tally's privacy policy for details.
9. Security
We limit access to your data to the people who need it to deliver your service, and use providers with strong security practices. No system is perfectly secure, but we'll tell you and the ICO promptly if a breach puts your data at risk.
10. Changes to this policy
If we change this policy, we'll update the date at the top. If the change is significant, we'll email you if we hold your details.